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Opinion / Editorial

In front of the white blouse, the "smile blouse" ..!

In front of the white blouse, the "smile blouse" ..!

And then, this smile, continues with the warm communication, with the sweet word for anyone but in a special way for the Doctor..I did not want to start from a special case although there may be many but the problem is to say , these, "are special cases" despite having received the right of citizenship, otherwise, ... does not go with time. "I went for a routine visit to a doctor at the Public Hospital," a friend told me. How much do I owe you? I tell the doctor. "What do you not know?" At least one pezjeckë ”.! This is not a private clinic, but a public hospital, of the state and even worse that he knew the patient and he as a friend, reminded that he would not pay because the friend does not allow you to pay.! .. Who is of the time and who is not ? Probably the "time" is the doctor, who knew the patient, he also knew the difficult economic situation. Unfortunately, these are already made of time, if you will remain of the time because time today, according to some "thinkers" has removed the smile from the notebook, or it is "frozen" on everyone's lips, even those of the Doctor. Well ... we leave these types of Doctors aside and continue with the "white t-shirts"! The reason for this was listening to a conversation with the heard Cardiologist, Professor Spiro Qirko. with a long working experience and specialized in a Medical Clinic in France. Among his many tips, I would single out the most important one, the one that is primary, which is the alpha according to the French professor, the "smile t-shirt"! Here is what Professor Spiro says: “We were some doctors who specialized in a well-known clinic in Paris. In my presence, our Professor and the Head of the Clinic, called the Head Nurse of the Clinic and told her: "Take off your white shirt and you are permanently removed from the Clinic. We did not expect this and as tactfully, we then tried to calm down our Professor, calling him as a hasty action on his part for this employee that we had created a special respect "" No Spiro, I was addressed me Her mistake is grave. I have received information from some patients that this K / Nurse did not smile at them during the medical service she performed, but stayed cold claiming that one of her relatives was ill. I, continues the Professor, from the beginning I have made it clear to everyone that despite the troubles you have in the family or outside, before wearing the white blouse you have worn the "smile" blouse. With her dress, you will have "Naked" from yourself any family troubles and you will wear the "troubles" of work, of patients., with warmth, with a smile, with love .. ”! Not only the members of the medical staff, but for every staff member or clerk, the main thing is the way of behaving, with warmth with every person in daily life and even more so with the patients "" I, I insisted, continues Dr. Spiroja, that this does not seem to be a reason to take this measure, but ... it was excessive .. ”!. This has been fixed on me ever since the behavior and the way of communication with people and even more so with patients in medical clinics by the medical staff ”! May we reflect on and confront the health culture here. it's a little to put your hands on your head, but here is the fact that we have taken the path of the "devil" !. . It is not the fault of the nurses or K / Nurses since entering the ward of the sick, to look wildly and smile only when you put something in your pocket, otherwise it can leave you for days without service and no longer ask you about your health and a little less to smile at you. Coincidence led me to one of the QSUT Pavilions, where a paramedic was pulling a cart with plates filled with shoulder juice and from the poor corridor infrastructure even the soup on plates, 'dancing games'! "I do not want to, she addressed a patient when she put her plate on the comedy" "Never eat it, leave it there, if I deal with you all I will play from my mind."! left and in the other rooms .. .. "Well, do not notice her because she is a maid" said a patient. Agreed, but she also wore the white blouse and has no right to "blacken" it, especially in the premises of the Hospital..Worse still, should not be alone but has "inherited" it in this environment, otherwise, it would be unique .. Compare with the smile and then go further, all those who have seen and tried .. The nurse stands with the syringe ready and pretends to bring it to 'harar'. The patient is ready to be vaccinated ... "Do you have someone who takes care of you?" The nurse addressed the patient who was ready for the vaccine. "Yes, but it has come out at the moment .. ”! "I do not intend to deal with you. When he comes, let me know .. ”! The smile is not even counted at all, no one has it on the "agenda" not to mention that it is completely forgotten. Work wants us to say that not everyone is like that.!. Even the Doctor looks at you savagely and rarely smiles at anyone when he puts something in his pocket after others call this normal .. He did not accept ED, hospitalized in the neopsychiatry ward to do magnetic resonance imaging in private because what they did in QSUT, "was not clearly visible" and the doctor, took him out of the hospital prematurely and without waiting to see "clearly" his colleague in the private clinic. When the magnetic resonances are done in the Private Clinic, they are clear, but .... All the equipment in the State Hospital is either out of order or out of time..It is a welfare state, not a joke! .. Without ever daring and to complain to the Doctor that you do not smile at us "X" nurse or nurse, you will surely get the answer: "Why, as you say, keep your teeth open to patients all day?" .. And then, c; Do you, the patients whose grief has led you to those doors, need to buy "trouble" with money? "Look at Mr. Spiro, do not forget. When hiring medical staff members, do not start with their skills in the first place. In the first place, you have to start from being human, to have human qualities. There have been many cases that we, too, have suffered from people who, although they have had admirable abilities, have brought us quite a few problems with the staff and patients ... ”! Given this advice of the Professor, in very rare cases, doctors can be accused of their professional skills. We can not say that our doctors are not professionals Worst of all, some of them even though they are "handy", this is negligible when they are "mouth-watering"! . If you go further and see the doctors divided according to party beliefs, you will be convinced that here we are dealing with a health service not on Planet Earth !. We were recently introduced to a letter that a Dutch intellectual wrote to the Prime Minister about the unacceptable conditions of the Trauma Hospital. He did not complain about the out-of-time equipment, but about the scandalous conditions of a staff that are not only health workers, when they do not even know foreign languages, or write in notebooks like those of the halvaj people as in the past, when both the bandage and the letters are missing. hygienic and then go to the Minister, who grew up on the screens of Televisions and brags as if she has "overturned the mountains" !. In the Private Clinic, everyone when they go has taken measures because there the Private Doctor has the service fees, but to become the doctors of the public hospital as ordinary matrapazes this is unforgivable..How much to talk about this health service that more than suffers from disability or outdated equipment, they suffer more from the lack of responsibility of the medical staff, from the humanity, from the medical culture, which does not come from what they do not know, but so they are formed in their character, they lack love, they lack smile and want to go out from 'fukarallëku'! But are there people who have in their genes the love and care for the health of the citizen, understanding what is most important that service to the citizen, is the culture for the doctor himself, is the humanism of the doctor, is the gratitude that citizens have for those who save lives. I am continuing with the orders of Professor Spiro. "The good doctor says, even for a blood pressure measurement, not just once but two or three times to draw an accurate conclusion. This, for many reasons that will also depend on the emotional state of the patient .. Even the good doctor before visiting the patient, it would be a cure for the latter if the doctor for a few minutes talked to the patient to remove his emotional state. I agree more Doctor Spiro, but can the patient get away with the emotional state, when the doctor sees you as a "beast" or does not look at you at all and fills a piece of paper with the medicines you have to take, showing that in which pharmacy will you take.? Then, does the Doctor have time to sit down and talk to the patient? It has become fashionable that citizens, out of grief, do not ask to be visited by a good doctor but by a doctor who receives less from others ... I stayed for a while near a relative in the inpatient rooms in the cardiology ward. You did not need to ask or dig about Doctor Ervina Shirka, about her behavior with patients, for her care near them by going to each one knowing well their concerns and giving each one also advice. This is very little, but better than anyone the patients themselves said this, And this is again a little, and the main thing is the family upbringing that this young girl has, the passion she has for the humane and difficult task of the Doctor for her project its future as time demands. Ervina, does not aim to become rich, but to become a Doctor as time demands, because her greatest wealth is the spiritual wealth that gives her everything in her human profession. Patients say well, "Blessed are those parents who have this girl", because she stands by the patients as if they were her people, her parents. Next time we will talk more about this example of medicine,